Privacy Policy

Effective date: 1 March 2026

SD Supply B.V. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit our website www.sdsupply.eu or contact us, and how we use and protect that information.

SD Supply B.V. is a Netherlands-based B2B trading company specialising in technical equipment and supplies.

1. Who We Are

SD Supply B.V.
Email: info@sdsupply.eu
Website: https://www.sdsupply.eu

SD Supply B.V. is the data controller responsible for the personal data collected through this website.

2. Personal Data We Collect

Information You Provide

When you contact us through our website, by email or through other communication channels, we may collect the following information:

  • Full name
  • Company name
  • Email address
  • Telephone number (optional)
  • Content of your message
  • Other information you voluntarily provide

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Date and time of your visit

This information helps us maintain and improve the functionality of our website.

3. Why We Collect Your Data

We process personal data for the following purposes:

  • To respond to enquiries and requests for information
  • To communicate about our products and services
  • To prepare quotations and business proposals
  • To establish and maintain business relationships
  • To fulfil our contractual obligations
  • To improve our website and services
  • To comply with applicable legal obligations

We do not sell or trade your personal data to third parties.

4. Legal Basis for Processing (GDPR)

In accordance with the General Data Protection Regulation (GDPR), we process personal data on the following legal grounds:

  • Consent – when you voluntarily contact us or submit a form
  • Performance of a contract – when processing is necessary to provide products or services
  • Legitimate interests – to maintain business relationships and improve our services
  • Legal obligations – when processing is required under applicable laws and regulations

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

Typical retention periods include:

  • Contact enquiries: up to 12 months after the last communication
  • Customer and supplier information: for the duration of the business relationship and in accordance with statutory tax retention requirements (generally seven years in the Netherlands)
  • Technical website information: according to the applicable cookie and analytics settings

Once the applicable retention period has expired, personal data will be securely deleted or anonymised.

6. Sharing Personal Data

We may share personal data with trusted third parties when necessary for our business operations, including:

  • IT, hosting and website service providers
  • Logistics and service partners involved in fulfilling orders
  • Legal, administrative and financial advisers
  • Government authorities when required by law

All third parties are required to handle personal data securely and confidentially.

As a general principle, we process personal data within the European Economic Area (EEA). If personal data is processed outside the EEA, we ensure that appropriate safeguards are in place in accordance with the GDPR.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to request the erasure of your personal data
  • The right to restrict the processing of your personal data
  • The right to object to processing
  • The right to data portability
  • The right to withdraw your consent

To exercise any of these rights, please contact us at:

info@sdsupply.eu

If you believe that your personal data is not being processed appropriately, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Cookies

Our website may use cookies to improve its functionality and user experience.

Cookies may be used for the following purposes:

  • Essential website functionality
  • Website performance and technical analysis
  • Statistical and analytics purposes, where applicable

You can manage or disable cookies through your browser settings.

If additional tracking or analytics tools are introduced in the future, this Privacy Policy will be updated accordingly and, where required, an appropriate cookie consent mechanism will be implemented.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Loss or misuse
  • Accidental alteration or disclosure

Access to personal data is restricted to individuals who require the information for legitimate business purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, including its effective date.

11. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

SD Supply B.V.
Email: info@sdsupply.eu
Website: https://www.sdsupply.eu